How Am I Doing? Performance Appraisals

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Score

achieving goals and also offers insight on whether Suzy demonstrates the company's values.

The combination adds to the reliability of the review.

Narrator

Ok$.$ The input from internal customers was positive.

Suzy's evaluation of herself was lower than customers rated her in a couple of areas. How should you rate Suzy on a scale of Exceeds Expectations, Meets Expectations, and Does Not Meet Expectations given this information?

Materials on the right have been updated $$

Meets Expectations. Suzy met her goals and internal customers were happy with her work.

Does Not Meet Expectations. Suzy knows best how she performed and admitted to not doing more. Internal customers do not always know whether a person met their goals and there is a chance Suzy is not being honest.

Exceeds Expectations. Suzy and several internal customers gave her $4s,$ which is higher than the average $3.$

Feedback

Suzy$-$Self & Internal

Self$-$Evaluation

Describe your most important accomplishment since you started with the company.

I am so happy I accomplished all of my goals. I just wish I could have done more.

Getting the new financial software up and running for everyone within $6$ weeks was probably my most important accomplishment because I know how important it is to running the business. Users seemed to be happy to get through the transition smoothly.

Describe your biggest challenge during this period.

I felt comfortable with the technology from day one, but I was surprised by how direct and frustrated the staff gets over a computer issue.

It has been a challenge to make everyone happy and I don't know what I can do better. The new scheduling system I created does seem to help people know how long it will take for me to get to them, though.

Rate yourself on the following statements $(1-$low to $5-$high$)$

I completed all of my goals in the predetermined timeframe. $5$

People could count on me to follow$-$through and deliver on what I promised. $5$

I was adaptable to changes occurring during this period. $4$

I have used creativity to resolve issues proactively instead of reactively. $3$

I demonstrated compassion with coworkers and staff when they expressed frustration. $3$

Internal Customers Feedback $($averages$)$

Suzy completed what I needed done in a timely fashion. $4$

I could count on Suzy to follow$-$through and deliver on what I promised. $5$

Suzy was adaptable to changes. $4$

Suzy used creativity to resolve issues proactively instead of reactively. $4$

Suzy demonstrated compassion when issues became stressful. $4$