Question: How are the change management examples shared similar or different from your own? Are there any additional change management skills you would recommend based on

How are the change management examples shared similar or different from your own? Are there any additional change management skills you would recommend based on their examples? Support your response by referencing relevant topics One key takeaway from this course is the importance of maintaining a consistent brand image across all customer touchpoints. This resonates with me because, as a manager, I understand that the way our team interacts with guests shapes their perception of our workplace. Just like a company brand, a leaders brand must be consistent; employees and customers should know what to expect in terms of service, communication, and professionalism. A second takeaway is the value of brand authenticity. Customers are more likely to connect with a brand that is genuine, transparent, and aligned with its values. I see this in my workplace when my team delivers on the promises we make, whether its providing timely service or creating a welcoming dining atmosphere. Staying authentic builds trust with both employees and guests, which in turn strengthens loyalty. Finally, I have learned the importance of adapting the brand to meet changing needs while staying true to core values. When I moved from supervising a small caf to managing a much larger dining room, I had to adapt my leadership style to fit a larger, more diverse team. Its like how a business changes its strategies to meet new market needs while keeping its main brand identity. In both leadership and branding, adapting without losing authenticity is essential for lasting success. A good leader communicates clearly, adapts to change, stays calm under pressure, and leads by example. In my work, Ive developed a style that reflects these traits. While running a small caf with three employees, I focused on open communication, steady routines, and clear expectations. When I moved to managing the dining room in February, my team grew to nearly 20 people. I adjusted my approach while keeping the core habits that worked before. I still lead by example, stay calm in stressful moments, plan ahead for challenges, and keep a structured workflow to help my team succeed. My brand is to be a calm, approachable, and dependable leader who offers clear direction and creates a positive, productive workplace. Being a lifelong learner is key to maintaining this image. As my role changes, learning helps me adapt to new challenges, strengthen my communication and problem-solving skills, and stay up to date with best practices. It also shows my team that growth is ongoing. By staying committed to learning, I can keep my leadership style effective, relevant, and in tune with my teams and organizations needs.

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