Question: How Customer Relationship Management (CRM) improves business intelligence (performance) in the area of segmenting customers, integrated data, tracking key performance indicators in the Information Technology

How Customer Relationship Management (CRM) improves business intelligence (performance) in the area of segmenting customers, integrated data, tracking key performance indicators in the Information Technology (IT) perspective.

Tracking Performance & event triggered alerts.

Sales Target.
Service response time.
Product performance.

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