Question: How do artificial intelligence ( AI ) and machine learning ( ML ) benefit the logistics sector? They only function as chatbots for customer service.

How do artificial intelligence (AI) and machine learning (ML) benefit the logistics sector?
They only function as chatbots for customer service.
AI and ML are used for marketing purposes in logistics.
They make the logistics processes more manual for better precision.
They help in analyzing supply chain data to spot trends and make necessary organizational changes.

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