Question: How do CRM , ERP, and EAI support enterprise processes?Define business process reengineering and explain why it is difficult and expensive. Explain two major reasons

How do CRM

,

ERP, and EAI support enterprise processes?Define business process reengineering and explain why it is difficult and expensive. Explain two major reasons why developing enterprise information systems in

-

house is expensive. Explain the advantages of inherent processes. Define and differentiate among CRM

,

ERP, and EAI. Explain how the nature of CRM and ERP is more similar to each other than that of EAI.

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