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Describe the organizations Operations and Logistics

• Describe the products or services and manufacturing facilities.
  • Things to address: Does the organization produce its products internally, or are they outsourced?
  • If the organization is service-oriented, explain how its services are provided and what resources does it use.
  • Describe its logistics set-up and how its goods and services transported and supplied to the customer?

Describe the organizations Human Resource Management

• Explain the HR mission and goals
  • Things to include: Examine the organization's workforce and identify how many employees
  • Describe the benefits it offers
  • Identify if the organization is union or non-union
  • Illustrate the working conditions
  • List and explain any ethical or legal issues associated with the organization

Describe the organization's Information Technology

• Explain how the organization incorporates Information Technology into its business model
  • Things to include identifying what is automated and what isnt (ex: customer services requests, manufacturing, logistics, etc.)
  • Identify any IT trends that are followed and describe the future outlook for the organization's IT utilization.