Question: How do pure product and service business models differ? Does it matter? Most new products are commercial failures. What happened with ScaleFactor? Google also has

How do pure product and service business models differ? Does it matter?
Most new products are commercial failures. What happened with ScaleFactor?
Google also has had many product failures. Why?
Developing new products or services requires time and resources, yet many fail. Are there things that companies can do to ensure success?

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