Question: How do we measure if the Customer Attributes are achieved? Or , during development what the goals are? Question 7 Answer a . Do a
How do we measure if the Customer Attributes are achieved? Or during development what the goals are?
Question Answer
a
Do a market survey to see if there is general acceptance
b
Ask for feedback from the customer to see if any selected choices are sufficient
c
Each customer attribute must have an objective measure that can be tested
d
Ask a focus group to rate the possible responses
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