How do you avoid the false promises trap?

Group of answer choices

Respond promptly and effectively to customer needs

Never promise anything you cannot do and allow extra time for unforeseen circumstances

Foster a cooperative atmosphere where both people are willing to listen to each other and discuss the situation

Leave yourself an escape clause in case you cannot deliver what the customer wants Aggressiveness, assertiveness, and passiveness are on a

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that measures the varying degrees of such behavior.