Question: How do you define operational excellence? What factors are involved in achieving operational excellence? Who (within an organization) is responsible for operational excellence and why

  • How do you define operational excellence? What factors are involved in achieving operational excellence? Who (within an organization) is responsible for operational excellence and why is this important?

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Operational excellence can be defined as the relentless pursuit of continuous improvement in an organizations processes systems and practices to achieve superior performance and deliver value to custo... View full answer

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