how do you solve these problems ?

QUESTION 21 1 poir Use the following information to answer questions 21 - 29 Assume you have recently graduated from MRU with your BBA. You used the last of your student loans to purchase a micro-brewery from a partnership with both members wanting to retire. The business had been struggling financially for years. Because you studied Operations, you believe you can improve the quality of the product and re- build the business, Assign the appropriate quality tool to the issue. 21. Your first step is to understand the operations and map it all out: Check sheet O Run chart Affinity chart Flow chart QUESTION 22 1 point You do some research to find out what is standard in the brewing industry Brain-storming O Benchmarking O Quality circles Affinity chart QUESTION 23 1 points The retiring couple handed you an envelope filled with customer complaints and customer surveys. How would you analyse this information? Run chart O Flow chart Pareto Check sheet QUESTION 24 You want to reach out to some of the customers to learn more about their opinions of the beer. Interviewing Quality circle Scatter diagram Cause and effect OO QUESTION 25 You want to prioritize the complaints for the business and work at solving the most panificant issues first. Histogram Pareto chart O Cause and effect diagram Tally chart QUESTION 26 You learn that beer needs to be heated to a certain temperature in order for the fermentation process to occur, however, anything too high will cause the beer to have a bitter flavor. Cause and effect diagram Affinity diagram Scatter diagram Control chart 000 QUESTION 27 You want to determine which day of the week you sell the most beer. Control chart O Cause and effect diagram Histogram O Affinity diagram QUESTION 28 Now that you have lots of great information about the business, you lay it all out and try to make sense of what the quality issues are with the business Scatter diagram Cause and effect diagram Benchmarking Histogram OOC