How does an office support decision-making in an organization? * By entertaining clients By providing timely and accurate information By managing staff leave By conducting celebrations This is a required question 4. The chain of command within an organization can be shown on an: * Organizational chart Matrix Line graph Office layout This is a required question 5. The science of work area interaction is known as: * Human resources Ergonomics Office layout Organizational structure 6. Which type of organizational structure most suited for creating project teams? * Matrix line line and staff functional This is a required question 7. The concept which outlines the number of people a manager can supervise effectively is called: * Span of control Chain of command Line of authority Organizational structure 8. Which department is responsible for tasks such as preparing payroll, budgets and final accounts? * Purchasing Human Resources Production Finance 9. What is the main purpose of communication in an office? * To reduce the workload of employees To ensure effective coordination and information sharing To entertain clients To file documents faster 10. Which communication method is most suitable for urgent office matters? * Memo Postal letter Telephone call Bulletin board 11. Which of the following is an example of written Communication in an office? * A phone call A face-to-face meeting An email A video co