How does quality as a measure of reliability create competitive advantage for a firm? It eliminates the

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How does quality as a measure of reliability create competitive advantage for a firm?

It eliminates the need for customer service.

It improves responsiveness to customer needs.

It increases value for the customer.

It increases reliance on support activities of the value chain.

Related Book For answer-question

Financial Accounting Theory

ISBN: 978-0132984669

7th edition

Authors: William R. Scott

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Posted Date: Mar 29, 2024 02:51 PM

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How does quality as a measure of reliability create competitive advantage for a firm? It eliminates the

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Financial Accounting Theory

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