Question: How important is it for an operations manager to know the productivity of each of his company's resources? 2. Define the terms efficiency, effectiveness and

How important is it for an operations manager to know the productivity of each of his company's resources? 2. Define the terms efficiency, effectiveness and establish their differences using a practical example 3. Managers carry out many planning and control activities. Research a company of your choice, identify at least 5 work departments and establish the relationships you have with them. Production Planning and Control Area (PCP) 4. Identify World Class companies for each of the following production systems: Production to order; batch production and continuous production 5. What is the importance of proper plant layout for process flow and increased productivity?

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