Question: How is designing a product different from designing a service? Think of a time where you have acquired a product or used a service that

How is designing a product different from designing a service?

  2. Think of a time where you have acquired a product or used a service that did not meet your expectations. Describe the product or service and discuss how it could be better designed to meet the needs of the consumer.
  4. Do you believe designing goods or services involves more risk? Discuss why.

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