Question: HOW IS QUALITY DEFINED WITHIN RITZ-CARLTON ? DOES THE DQPR DATA IN THE RITZ.XLS SPREADSHEET INDICATE ANY SIGNIFICANE QUALITY PROBLEM ?

HOW IS QUALITY DEFINED WITHIN RITZ-CARLTON ?

DOES THE DQPR DATA IN THE RITZ.XLS SPREADSHEET INDICATE ANY SIGNIFICANE QUALITY PROBLEM ?

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