Question: How might the implications of the P-O-L-C framework differ for an organization like Goodwill Industries versus a firm like Starbucks? What managerial roles are likely

  1. How might the implications of the P-O-L-C framework differ for an organization like Goodwill Industries versus a firm like Starbucks?

  2. What managerial roles are likely to be of the most value to individual Goodwill stores?

  3. Goodwill has found success in the social services. What problems might result from hiring and training the diverse populations that Goodwill is involved with?

  4. What kinds of stakeholders does Goodwill need to manage that are different from for-profit organizations?

  5. Why do you think Goodwill believes it necessary to continually innovate?

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