How Much will productivity decrease

A health club has $2$ employees who work on lead generation. Each employee contacts leads $20$ hours a week and is paid $$24$ per hour.

Each employee contacts an average of $160$ leads a week. Approximately $11\%$ of the leads become members and pay a onetime fee of $$100.$

Material costs are $$210$ per week, and overhead costs are $$1,300$ per week.

a$.$ Calculate the multifactor productivity for this operation in fees generated per dollar of input. $($Do not round intermediate calculations. Round your final answer to $2$ decimal places.$)$

MFP $=1\mathrm{.}43$ dollars of fees per dollar of input

b$.$ The club's owner is considering whether to purchase a new software program that will allow each employees to contact $10$ more leads per week. Material costs will increase by $$300$ per week. Overhead costs will remain the same. Calculate the new multifactor productivity if the owner purchases the software. $($Do not round intermediate calculations. Round your final answer to $2$ decimal places.$)$

dollars of fees per dollar of input

c$.$ How would purchasing the software affect productivity? $($Enter the change in productivity as a percentage rounded to one decimal.$)$

Productivity will

decrease

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$\%$ with the new software. How he