How to Implement the Decision $-$ Increasing productivity and customer service sqatisfaction through employee incentives and benefits

Identify the manager or individual or department to implement the decision

Provide a detailed account of how the decision will be implemented

State how the decision will be communicated through the organization using tips from Chapter $13-$ Communication

State how will you deal with resistance to change

Evaluate the Decision

State who will be responsible for evaluating the decision

State what data will be collected to evaluate the decision

State how the decision will be evaluated and monitored; for example performance appraisals, quarterly reports, written reports, personal observations, monthly progress meetings