How to proceed with "a supplier proposal" to outsource forms and printed materials inventory management and kit assembly. PROCUREMENT/SOURCING/BUYING ISSUES Outsourcing Make or Buy Analysis Customer data management and information systems SITUATION QUESTIONS Q1: As Kara Murphy, how would you respond to the proposal from David Callum? Q1a: Are you prepared (and willing) to provide him with the information he needs? Q2: What specific criteria would you use to evaluate the proposal? Q3: What conditions would you place on the relationship? ANALYSIS AND SOLUTION QUESTIONS Q4: What are the advantages of controlling kit assembly and printed materials inventory in-house? What are the advantages of outsourcing? Q5: Is kit assembly critical to MAC? Q6: Is there anything wrong with Gilmore printing most or all of the forms and promotional materials under an outsourcing arrangement? Q7: What major costs savings from outsourcing? Q8: What is your reaction to David's estimate of $3 per kit? Q9: What conditions would you place on Gilmore if you were to proceed with outsourcing