How to write a memo using this Memo To: Head of Product Development From: [Your Name], Customer Relations Department Date: September 17, 2024 Subject: Evaluation and Suggested Improvements for Installation Instructions I have reviewed the draft of the installation instructions for the sliding tub door, and I believe there are areas where the clarity and effectiveness of the instructions can be improved to better assist customers. Below are my observations and suggestions: 1. Lack of Step-by-Step Instructions The current draft does not clearly outline the sequence of actions customers need to follow. Customers may find it difficult to understand the installation process without clear, numbered steps. A step-by-step format will help ensure customers perform tasks in the correct order. Suggested Improvement: Break down the installation process into numbered, easy-to-follow steps. For example: 1. Unpack and identify all components. 2. Install the aluminum header and sill. 3. Adjust the direction of the panels (for Tridor model only). 2. Unclear Instructions for Reversing Panel Direction (Tridor Model) The instruction to "raise panels out of bottom track and slide catches past each other" is vague. Customers may not understand what the "catches" refer to, and the phrasing could lead to confusion.Suggested Improvement: Provide more detailed guidance and include a diagram to clarify the process. For example: "To reverse the panel direction: a. Lift the panels out