Question: How well does Comcast respond to negative customer posts? Do Comcasts responses match the corporate mission? Imagine that you are the social media manager for

How well does Comcast respond to negative customer posts?

Do Comcasts responses match the corporate mission? Imagine that you are the social media manager for the company.

What kind of messages are best to use in negative situations?

What biblical principles of communication can help you provide the right kind of responses?

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