Question: How would average customer sales and average customer profit change for a business with 10% very satisfied customers, 35% satisfied and 55% somewhat satisfied? (

How would average customer sales and average customer profit change for a business with 10% very satisfied customers, 35% satisfied and 55% somewhat satisfied?
( i don't understand how it affects the weighted average profit margin please explain in details)
Customer Percent 25% 35% Customer Revenue (Customer Sales) 1200 800 Retenti Custom Margin Gross Profit on Cost er Profit 60% $720 $100 $620 50% $400 $100 $300 Customer Satisfaction Very Satisfied Satisfied Somewhat satisfied Somewhat dissatisfied Dissatisfied Very Dissatisfied 20% 300 40% $120 $100 $20 15% 3% 2% 40% 40% 40% $32 $24 $20 $100 $100 $100 -$68 -$76 -$80 $249.9 WEIGHTED Average 654.8 48.50% $350
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
