How would you propose a business analytics initiative for your own organization or any other you are familiar with. The format can be in a research way as if you were a consultant who will propose the initiative to the target organization management team.

1-Explain here the motivation for the proposal. Describe the organization and its current situation to provide the context for your proposal. You may have identified a problem or simply an opportunity for improvement in the organization. For example, a specific organization may have problems with the large amount of emails from customers that are answered rather late. For this reason using an AI-managed email could help deal with most of the routine emails.

2-what are the business objectives for this proposal. In the example given here, it could be stated that the key business objective is to improve the customer experience by getting their inquiries addressed on timely basis, also what would be the success criteria to assess the outcomes of your proposed initiative. In the current example, we could state that the success criteria would be to ensure that at least 90% of all emails are replied within 24 hours.

3-what about other organizations that may have had the same problem or may have used the same proposed solution.

What were their experiences? Challenges?

What were the outcomes?

Lessons Learned?

4-what is the proposed initiative?

5-Indicate what you consider to be the organizational requirements for this initiative to be successful

6-Summarize here the conclusions of your proposal or any other caveat you would like to add

Answer rating: 100% (QA)

Business Analytics Initiative Proposal Enhancing Customer Inquiry Response Time through AIManaged Email 1 Motivation for the Proposal The motivation f... View the full answer