HR REASONING AND DECISION-M MINI-CASE ANALYSIS EXERCISE: COMMUNICATING THE VALUE OF BENEFITS hospital. Based on data from follow-up surveys with former applicants and from exit interviews conducted with former Trident Health System has been experiencing difficulties attracting and retaining registered nurses (RNS) at its central lured to a local competitor called Advantage Health. In particular, a number of former applicants and employees have employees who voluntarily left the organization, HR leaders have concluded that a large number of individuals have been reported that their primary reason for leaving was because Advantage Health paid RNs higher hourly wages as well as ous benefits packages of any similar-sized health care organization in the region. Specifically, they offer generous employer ever, based on market review data, they have reason to believe that Trident Health System offers one of the most gener- The HR leadership at Trident Health System acknowledges that they pay RNs lower wages than Advantage Health. How- and a free employee cafeteria. Despite their generous benefits package, HR leaders are concerned that perhaps they are not cost-sharing contributions to employee medical, dental, and vision plans, as well as on-site subsidized child care services doing a good enough job communicating information about their benefits to job candidates and current employees. At this time, job candidates and current employees can access information about benefits via the company's benefits webpage, and current employees can also look at their benefits deductions presented in their biweekly pay stub. higher night and weekend pay differentials. Questions What can Trident Health System do to improve how it communicates benefits to job candidates? What about current employees? 2. What methods would you recommend that Trident Health System use to communicate the value of its benefits offerings? Why? 3. What data-collection method(s) can the HR leaders use to determine which benefits employees (a) say they want and (b) actually utilize