Question: HR responsibilities in larger hotels are split between the HR department and Group of answer choices operating managers in line departments. operating managers in staff
HR responsibilities in larger hotels are split between the HR department and
Group of answer choices
operating managers in line departments.
operating managers in staff departments.
the general manager.
local governmental agencies.
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Which positions are filled by employees who are technical specialists that provide advice to but do not make decisions for persons in line positions?
Group of answer choices
Staff
Supervisor
Manager
Backofhouse
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Which would be considered a staff position in a hotel?
Group of answer choices
General Manager
Director of Sales and Marketing
Food and Beverage Director
Director of Human Resources
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Who would most typically serve as the Director of Human Resources in a small hotel?
Group of answer choices
General Manager
Director of Sales and Marketing
Food and Beverage Director
Front Office Manager
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Which is a term that has historically been used in the hospitality industry to refer to human resources management?
Group of answer choices
Employee management
Worker management
Staff management
Personnel management
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Which is a list of tasks that an employee working in a specific position must be able to effectively perform?
Group of answer choices
Job requirement
Job description
Job specification
Job rotation
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Which is a list of the personal qualities judged necessary for successful performance of the tasks required in a job?
Group of answer choices
Job requirement
Job specification
Job rotation
Job enhancement
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HR Directors in a hotel typically report to the
Group of answer choices
hotel's owners.
general manager.
rooms division manager.
controller.
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Which is a task that would normally be performed by an HR professional working in a hotel?
Group of answer choices
Hire staff
Terminate staff
Promote staff members
Record changes in worker status
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Which is true about the employment history of qualified HR Directors?
Group of answer choices
It will include an employment law background.
It will include time served as a hotel department head.
It will include a formal degree in HR management.
There is no single best background for an HR Director.
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Which would be a legitimate BOQ for the job of a cocktail waitress?
Group of answer choices
Being at least five feet tall
Being attractive
Being female
Being of legal age to serve alcohol
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Who must sign the consent form authoring a background check on an employee applying for a job at a hotel?
Group of answer choices
The person interviewing the applicant
The owner of the hotel
The applicant
The hotel's general manager
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At what age are workers protected from discrimination because of the provisions of the Age Discrimination in Employment Act?
Group of answer choices
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The FLSA requires that most employees in the United States be paid at least the federal minimum wage for all hours worked and overtime pay at time and onehalf the regular rate of pay for all hours worked over
Group of answer choices
hours in a workweek.
hours in a workweek.
hours in a workweek.
hours in a workweek.
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Which is NOT an employee characteristic for which discrimination in employment is prohibited by the Civil Rights Act of
Group of answer choices
National origin
Religion
Race
Weight
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Employee recruitment in areas where unemployment is
Group of answer choices
high, can be very challenging.
high, means few potential workers are available.
low, can be very challenging.
low, means many potential workers are available.
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A hotel's HR department is responsible for
Group of answer choices
turnover rates, and it will have a major influence over recruitment.
turnover rates, but will not have a major influence over recruitment.
recruitment, and it will have a major influence over turnover rates.
recruitment, but will not have a major influence over turnover rates.
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What is the focus of external recruitment?
Group of answer choices
Identifying current workers who are deserving of raises.
Identifying current workers for promotion.
At
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