https://www.youtube.com/watch?v=GH1TXfQSwUQt=7s https://www.customerservice.ae/resources/featured/tips-for-monitoring-and-evaluating-customer-service-performance/ Hi i have provided all the video links. can anyone answer the each and every bullet point in the table. thanks.

Week 3: . Areas you find challenging (must be at least one challenge) Type of Task Expected Completed . For at least one challenge identify a resource (reading activity time or video) to help you to overcome the challenge . Discuss your main learnings from the resource and how Video Watch the following video: 1 hours 0 it has benefited you / helped you to overcome that I was seduced by Exceptional Customer Service challenge https:/www.youtube.com/watch?v=GH1TXfQSwUQt=7s Write notes for class . What are your key takeaways from the video? . What did you find inspiring? . What did you agree with? End of docu . Is there anything you disagree with? Explain. . Has this video prompted you to think differently? Further Read the following article: 1.5 hour reading Tips for Monitoring and evaluating Customer Service Performance https:/www.customerservice.ae/resources/featured/tips- for-monitoring-and-evaluating-customer-service- performance Summarise the article or provide bullet points on the key ideas covered. Reflect on the following question, you could also source further reading to consolidate your learning How can we use new technologies and social media to monitor and evaluate customer service performance Research Research methods for gathering Customer Feedback for 1.5 hour a restaurant business. What are the advantages and disadvantages of the methods you have identified. You will need to conduct further reading so that you can provide a response that shows depth of understanding Reflection Reflect on the following: 1 hour . Information learned in class this week . Areas you find enjoyable