Question: Human beings are not robots or automatons. While working, they observe, think, sense, and ponder. It is natural for a person to continually ask such

Human beings are not robots or automatons. While working, they observe, think, sense, and ponder. It is natural for a person to continually ask such questions as the following: Why is it done this way? How could it be done better? Will the customer want the product like this? A. Answer one of the following: 1. Based on the statements above, what is the reason for employee empowerment? 2. In your own words, why can empowerment be effective in maintaining a high level of motivation among employees? B. Answer one of the following: 1. Discuss one management's role in empowerment. Apply this in an example. 2. In your own words, what are the benefits of ISO? 3. Discuss any three motives of management for registering in ISO 9001

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