Question: I am seeing option A. cause-and -effect as the answer on here but also noticed that it was given a thumbs down so I assume

I am seeing option A. cause-and -effect as the answer on here but also noticed that it was given a thumbs down so I assume it is incorrect?

1. The ______________ is a good initial analysis tool used to help identify drivers which need to be researched further.

a. Cause-and-effect diagram

b. Pareto Chart

c. Flowchart

d. Control Chart

e. Statistical Process Control (SPC)

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