I am working on a question from the book Managing Quality edition 5 by Foster Chapter 5 Problem 3 and 4. I am looking for help with the Dimensions this problem below : the question is bolded at the bottom.

A manager for the Golden Bear publishing company found out that you are taking Quality Management. The manager desires to improve her supply chain performance by employing you as a consultant to provide quality improvement training to the Supply Chain employees. As a result, you now have to create a survey instrument to gauge the effectiveness of your training sessions. Choose four dimensions relative to your quality management training and develop five survey items for each dimensions.

In the course work the professor said to use the Garvin's Product quality dimensions and PZ&B Service quality dimension description so I am not quite sure about the above but I suppose I could develop my own dimensions with your ideas in mind using these.