Question: I got the answer for a question I searched which was: Discuss the key ideas/concepts/theories in management literature surrounding the key skills required by managers

I got the answer for a question I searched which was: Discuss the key ideas/concepts/theories in management literature surrounding the key skills required by managers and why these skills are important towards driving social initiatives in organisations. The answer provided was as below. My question now is I'm not sure if they answered on how this skills are important towards driving social initiatives in organisations.

Answer provided:

Kartz key ideas regarding skills reflect that a manager should have conceptual skills, technical skills and human skills. According to the Kartz skills, it is found that supervisory management should have technical and human skills at a high level because they deal with the routine work (Technofunc, (2019). The middle management that consists of managers implementing the commands of top management require having better human skills and a middle level of conceptual and technical skills. Their work is to get the job done by others and therefore, they do not require technical proficiency but better interpersonal and communication skills for people management. The top management is required to foster human as well as conceptual skills because they generally formulate strategies and provide strategic vision to the employees. They do not require having high technical skills because they are not involved in performing the routine work.

If we consider the contingency theory of management that requires that decision must be made by the managers based on present circumstances requirements, it reflects that the managers should have a high conceptual skill to know the impact of circumstances. System theory requires from management to know the functionality of the system and as there are many systems such as production, logistics, marketing systems function, the technical expertise to run these systems smoothly is required and this knowledge is fostered by applying the system theory.

If we take into account of chaos theory that proposes that change is inevitable. The insights provided by this theory require that managers should build human skills to manage employees and their resistance during change. Similarly, the theory X and Y assists manager to know what kind of human skills they need to foster to motivate X and Y type of people. Theory of motivation such as equity theory requires from managers to consider the issues of employees and provide rationale reward to them ("How to apply management theories at workplace," 2019). This theory also requires that manager should develop human skills such as excellent communication skills, listening skills, and interpersonal skills to understand the requirements of the employees properly and devise strategies. The theory also suggests that managers should have conceptual skills to manage work conflicts and expectations of workers. If we consider the classical management theory that is primarily focused to improve the technical expertise, it stresses that managers should build technical skills.

The resultant effects of these theories application at workplace suggest that managers must develop all these three skills to manage the workplace effectively.

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