Question: I have a case study and based on that i have to reply these below questions... bold part is case study and questions are in
I have a case study and based on that i have to reply these below questions... bold part is case study and questions are in 3 parts.
Case Study
You work as a Change Manger for ABC Company. In this project you are required to demonstrate your skills and knowledge through identifying change requirements and opportunities, developing a change management strategy, and implementing a change management strategy. You can demonstrate evidence of your planning by providing the communication strategy and action plan to ensure consultation and participation, stakeholder analysis, risk treatment action plan, a work breakdown analysis, a responsibility assignment matrix and a project schedule. Read the instructions below and answer all the questions.
You receive an email from the Business Operations Manager at ABC Company.
As you may be aware, the current financial standing of the organisation is little less than satisfactory. We have faced various issues over the past 3 months and have been unable to make a recovery. I believe that change is inevitable at ABC, so we are delighted to have you on board and hope that you will lead the way for ABC during this necessary period of change.
You need to consider how you will work and communicate effectively with other departmental managers and the human resources department to develop a corporate culture that accepts your proposed change.
Please start by examining the key points from the business report that follows and report on your proposed changes. Prior to commencement you may want to ask yourself the following:
- What is the change?
- Why is the change being made?
- How is the change going to affect ABC?
- How will you prevent change from challenging ABCs ability to create value and regain relevance?
- How will you lead, manage and sell change effectively?
In the ABC Company Business Report, the key points are:
- Over the past 3 months, ABC has lost several of its key managers. This has had a serious effect on the corporate culture.
- Executive management have not yet found qualified replacements for these managers. Instead, they have been hiring unqualified trainees to cut further operational costs.
- Competitors have begun to take market share and ABC has not implemented the required changes to products and services to stay relevant in the market. As a result, ABC is finding it very difficult to stay competitive.
- New technologies have been purchased but not yet implemented throughout the organisation because the required training has not been organised. As a result, resources are either lacking or not being used effectively.
- As a result of the financial standing, cost cutting has been inevitable. This has been very emotionally taxing on staff and ABC has had to sublet part of its office space.
- Due to the business downturn, ABC has been left with no other option but to introduce the Lean Manufacturing System. This has significantly impacted the way the company orders raw materials, which has created issues with the shipping and receiving schedule.
- Manufacturing habits require a redesign in the manufacturing division as a consequence.
- Staff morale and productivity are at record lows. Management intervention is vital in maintaining time lines and ABC milestones.
- The ABC vision statement is outdated and does not reflect current situations.
You are required to answer all the questions below.
Q-1 Identify strategic change needs through an analysis of organisational objectives and the corporate and/ or competitive strategies.
Q-2 - Identify change requirements:
a. Conduct an analysis of the organisations internal and external environments to identify impacts on the new strategic objectives using appropriate analytical tools such as the PEST framework for external analysis.
b. Provide a SWOT analysis summary of the organisations strengths, weaknesses, opportunities and threats in relation to the organisational objectives and corporate and/ or competitive strategies.
c. Provide a list of prioritised change requirements to meet organisational objectives. Identify who was consulted to determine priorities.
Q-3
Select the highest priority change requirement and conduct an analysis of the impact of the change. To demonstrate the change impact, provide evidence of:
a. findings from a gap analysis of the current and ideal future situation
b. findings from a cost-benefit analysis
c. findings from a risk analysis
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