Question: I have a study case about the Implementation of total quality management case study:British Airways Anca Madar1 Questions1:Identify the TQM practices applied by British Airways

I have a study case about the Implementation of total quality management case study:British Airways Anca Madar1

Questions1:Identify the TQM practices applied by British Airways in accordance to the goals of the organization.

Question 2: Summarize the case of British Airways with reference to the advantages of application of quality principles in manufacturing and service sector.

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