I have attached an image with relevant information regarding question below. I have provided all the relevant information below. please answer all the scenarios.

Scenario 1 Amanda and Michelle

To determine client needs, complete the following table:

Amanda and Michelle - please ensure you choose a service that may cater to a future need that you may not be able to offer as a broker in the products and services section.

Needs and expectations:
Products and services to recommend (should be more than 1):
Actual or potential risks with recommendations:
Information to input to CRM to ensure data is accurate and relevant to clients:

Scenario 2 - Nam and Sophie

To determine client needs, complete the following table:

Please ensure you choose a service that may cater to a future need that you may not be able to offer as a broker in the products and services section.

Needs and expectations:
Products and services to recommend (should be more than 1):
Actual or potential risks with recommendations:
Information to input to CRM to ensure data is accurate and relevant to clients:

Scenario 3 - Damon

To determine client needs, complete the following table:

please ensure you choose a service that may cater to a future need that you may not be able to offer as a broker in the products and services section.

Needs and expectations:
Products and services to recommend (should be more than 1):
Actual or potential risks with recommendations:
Information to input to CRM to ensure data is accurate and relevant to clients:

Scenario 4

Following on from the scenarios above, you will need to confirm that your recommendations meet the clients requirements.

Prepare an email below to each client group confirming your recommendations, discuss what documentation you will need from them (you only have the notes and need ID, statements, payslips etc.) Include details of what other recommendations you have made pertaining to ancillary products and note you have included the regulative and legislative documentation in your email.

Email to Amanda and Michelle

Email to Nam and Sophie

Email to Damon

Scenario 5

Damon has just sent you an email following on from the one you sent requesting his information. He has supplied you with his 2 most recent payslips and 3 months of his bank statements, he doesnt have any other debts apart from HELP and has given you his drivers licence, medicare card and his passport is out of date. He has asked what can he give as an alternative. You are not sure where to find out what else to provide - your colleague recommends you ask the BDM for Bankwest where you are doing the pre approval.

1)Draft an email to your Bankwest BDM, Grant and ask for help

2)Grant has replied to you asking for a birth certificate as an alternative to the expired passport. Draft a response to Damon requesting this item.

entry Education FNSSAM421 - Client scenarios Amanda and Michelle Nam and Sophie Damon Home in South Nam is a manager Damon is looking to Melbourne is owned (PAYG) at Porta buy his first home. jointly and worth 2.1 holdings and Sophie is He works for million. Home Loan is his partner and a stay Melbourne Pathology with ANZ owing at home Mum. Their as a lab assistant and $200,000 and they home in Ascot Vale is has a HELP debt need $150,000 for non worth $900,000 and coming out of his structural renovations. they owe $650,000. wage. The ANZ rate is .75% They are struggling Damon is looking to above most deals with repayments at buy in the Brunswick going at the moment. the moment with rates area for around They have a son Oscar, rising so need your $500,000 and has who is 2 help to find a better $75,000 in savings as Amanda works full solution. he received an time as a dentist and is Nam and Sophie have inheritance from a PAYG, she is 2 children aged 4. family member last considering setting up Sophie plans to go year. her own dental back to work when the Damon is looking for a practice in the next 2-3 kids start school next pre approval and is years. Michelle works year. already looking in the part time as a area. He would like to receptionist for a local have the option of GP. She is also PAYG. fixed and variable They would like you to rates to give him refinance the home flexibility in his loan to a better rate repayments. for the $350,000 total loan