I need a help with two questions:

1.Information resource.

Develop an information resource that would be appropriate for people working in the financial services industry, outlining and explaining the key requirements of relevant legislation, statutory requirements and industry codes of practice as they relate to:

a.Consumer credit.

b.Privacy.

c.Financial transaction reporting.

d.Corporations (including accounting standards).

e.Financial services.

f.Environmental sustainability.

2.Research activity.

For this task you are to conduct some research at your workplace and collect at least two customer service and/or administration policies and procedures that relate to working in the financial services. Once you have collected the documentation you will need to discuss the following about each policy and procedure collected:

a.The purpose of the policy/procedure.

b.Any ethical requirements of the policy/procedure.

c.Define any terms or abbreviations that may not be clear.