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Question 20 Recom, a podry ma con vers A) to more to od Specify Re's leadpstyle (1 mark) Explain your wer mark). Use the editor fo format your omaer Question 21 2 points As a result of continuously measuring and evaluating their performance, Dana Pastries dested five me the recite improvement. Accordingly, they launched a new initiative to empower employees to cooperate and develop new, suvepeal, and creative ideas that help correct or improve the five deviations area. As a result, many of the employees suggestions were successfully implemented, which led to considerable improvements in the five meas. Specify the two reasons for the importance of controlling that are reflected in the case (1 mark each (Explain is not required). Use the editor to format your answer Question 18 Banca dised (L) one of the employees been word Scify the two powered by Dana In this car [Specify the title of the power, an explanation is not required (1 markah) use the editor to format your answer Question 19 2. Pontes Dana Pastries' top executives meet quarterly to review and evaluate the company's performance. They focus on efficiency, quality, customer responsiveness, and innovation measures compared to previously established goals. Specify the controlling step reflected in the case (Write the title of the complete skep, not just the step number) [1 mark]. Explain your answer [1 mark]. Use the editor to format your answer the the editor to format your Question 23 2 Dana and Abdulla are leaders. Dana succeeded in managing change that took the organization to w Toron, The charismatic, engaged in honest employees developmental considerations, and intellectually les sabates While Abdulla, influences subordinates to reach expected and short term results mainly by rewarding good performance and reprimanding poor performance. (A) Specify the leadership theory/ perspective that explains Dana's leadership. (Note: Explanation is not required] (1 mark) (B) Specify the leadership theory/ perspective that explains Abdulla's leadership. [Notes Explanation is no required) (1 mark) Use the editor to format your answer 10 remaining Question 22 Khadija is the production Supervisor at Dana's Pastries. She directly manages three employees and reports to the Head of the Production department use the differentiation as organizing step' to dasssity Khadija's position (1 mark). Explain your answer (1 mark). use the editor to formot your answer 2 Points