Question: I need answer 5 minutes Question 11 (15 points) Basil Harrington is the CEO of I Spy Inc.' US!) had made some serious decisions about

I need answer 5 minutes

I need answer 5 minutes Question 11 (15 points) Basil Harrington is

Question 11 (15 points) Basil Harrington is the CEO of "I Spy Inc.' US!) had made some serious decisions about the future of the company. These were quite complicated and would have a significant impact on 25% of the staff at iSI. by either losing their job or being transferred into new jobs. He was debating how he should communicate his message to his 100 employees who were located in two different offices. He understands the Communication Process Model and the importance of delivering a clear and complete message especially when it is complicated and affects so many. He was now considering which channel or channels he should be using to communicate his message. Some channels are more 'rich' than others in their capacity to convey information, some are quicker and some more personal. While 25% of his employees would be directly affected, he knew that the remaining 75% would have some indirect impact. As an expert in communication he is asking you to help him devise a communication strategy. a. What are 3 channels he should focus on to successfully convey his message to his employees. (3 marks) is. b. Explain why you chose each of these and why you think they will be effective? (6 marks) c. After he informed his employees he received several questions from both the 25% group and the 75% group over the next few days. i. What channels should he use to respond to the 25% group and Why? (3 marks) ii. What channels should he use to respond to the 75% group and Why

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