Task 9: 1. Construct an ER Diagram for Call Center Management System to manage daily operations...

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Task 9: 1. Construct an ER Diagram for Call Center Management System to manage daily operations including forecasting, scheduling, employee training, reporting and all customer interactions. Call centre management can be modernised with workforce optimisation (WFO) solutions. Pay attention to identify entities, different types of attributes, relationships and also generalization or specialization of entities. C01, K2 2. Consider the following relational schema for the COE office application. CO2, K3 Student (Rollno, Name, Dob, Gender, Doa, Bcode); Branch (Bcode, Bname, Dno); Department (Dno, Dname); Course (Ccode, Cname, Credits, Dno); Branch_Course (Bcode, Ccode, Semester); Enrolls (Rollno, Ccode, Sess, Grade);(relationship) Give an expression in SQL for each of the following queries a. to create table and also to describe the table b. to implement check constraint for gender and Date of Admission (DOA) 9 Task 9: 1. Construct an ER Diagram for Call Center Management System to manage daily operations including forecasting, scheduling, employee training, reporting and all customer interactions. Call centre management can be modernised with workforce optimisation (WFO) solutions. Pay attention to identify entities, different types of attributes, relationships and also generalization or specialization of entities. C01, K2 2. Consider the following relational schema for the COE office application. CO2, K3 Student (Rollno, Name, Dob, Gender, Doa, Bcode); Branch (Bcode, Bname, Dno); Department (Dno, Dname); Course (Ccode, Cname, Credits, Dno); Branch_Course (Bcode, Ccode, Semester); Enrolls (Rollno, Ccode, Sess, Grade);(relationship) Give an expression in SQL for each of the following queries a. to create table and also to describe the table b. to implement check constraint for gender and Date of Admission (DOA) 9

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a b the names of all the students who enrolled in at least one course in the 1st semester of 2013 Table CREATE TABLE Student Rollno INTEGER Name VARCH... View the full answer