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Appendix A: Completed Gap Analysis Worksheet

Local Organizational Issue:Student Retention

Process or Activity that Affects Performance	Expected Performance (A)	Current Performance (B)	Performance Gap (A minus B)	Effect of Gap on Organization
Faculty Development	Faculty trained in student-centered teaching methods and effective communication strategies to enhance support and engagement with students.	Limited faculty training opportunities result in insufficient support for students.	Faculty development opportunities are not fully utilized, leading to student support and engagement gaps.	Decreased student satisfaction and academic success due to inadequate faculty support.
Student Support Services	Robust student support services, including academic advising, tutoring, and counseling, assist students in overcoming educational and personal challenges.	Limited availability and accessibility of support services, resulting in underutilization by students.	Students lack access to critical support services, hindering their ability to overcome challenges and persist in their studies.	Increased student attrition rates due to unaddressed academic and personal challenges.
Policy Revisions	Financial aid policies and procedures were revised to reduce barriers to access and ensure equitable opportunities for financial assistance.	Existing financial aid limitations disproportionately affect specific student populations, such as low-income and first-generation students.	Financial aid policies create inequitable access to resources, impacting the retention of underrepresented student populations.	Widening achievement gaps and decreasing diversity within the student body.
Enhanced Campus Resources	Campus resources are consolidated and streamlined to improve accessibility and promote student engagement.	Disconnected campus resources and fragmented support systems lead to students' confusion and disengagement.	Fragmented resources create barriers to student engagement and hinder the development of a supportive campus community.	Decreased student satisfaction and sense of belonging.

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