Question: I need help please!! ter 04 Homework: Technology and Operations Management A company is considering three vendors for purchasing a CRM system: Delphil inc., CaM
ter 04 Homework: Technology and Operations Management A company is considering three vendors for purchasing a CRM system: Delphil inc., CaM International, and Murray Analytics. The costs of the system are expected to depend on the length of time required to implement the system, which depends on such factors as the amount of customization required, integration with legacy systems, resistance to change, and so on, Each vendor has different expertise in handing these things, which affect the cost. The costs (in millions of s) are shown below for short, medium, and long implementation durations. Use the Excel template Decision Anaysis to identify what vendor to select. Fill in the table below for maximum and minimum costs under esch aiternative. Carry out an analysis considering costs as negative numbers. Round your answers to the nearest cent. Calculate the ameunts foregone by not adopting the optimal course of action for each possible implementation duration. Determine the maximum oppertunity cost for each alternative. Fin in the table belew. If your answer is zere, enter " 0, Reund your anwers to the oearest cent. Conduct a decision analysis to evaluate the choice of a vendor. The aggressive strategy (maximax) is to choose the The conservative strategy (maximin) is to choose the The opportunity loss strategy is to choose the
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
