Question: I need help with my presentation: We are asked to discuss parameters for a new CRM software recommendation based on the following lists. Create three

I need help with my presentation: We are asked to discuss parameters for a new CRM software recommendation based on the following lists.

Create three lists on the software program needed to support the Customer Loyalty Program:

  • Must Have list

  • Nice to Have list

  • Things to Avoid list

    What privacy and ethical considerations should be considered?

    Describe what could/needs to be done/changed/added to the present system in order to master the management of a full customer relationship lifecycle. The supporting technology/process can be current or projected from trends you have identified.

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