Question: I need Help with this case please. please read the the part above carfully. thank you I will spreciate your help. thsnks Read the attached
I need Help with this case please. please read the the part above carfully. thank you
I will spreciate your help.
thsnks
Read the attached case and answers the questions. Hitachi Data Systems Global Learning Team Case.pdf By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssignTM services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution's policies; and (3) that your use of SafeAssign will be without recourse against Blackboard Inc. and its affiliates. Case Hitachi Data Systems Global Learning Team Hitachi Data Systems Corporation provides informa- products and solutions. Another program provides tion technology (IT) infrastructure, analytics, content product training to sales engineers that gives them and cloud solutions and services to its customers. Its the knowledge to deliver product demonstrations products include storage systems, networking solu- and suggestions about IT architecture to customers. tions, and software products. The mission statement A third program for field engineers provides them of the global learning team includes developing the with the knowledge and skills they need to visit cus- skills, knowledge, and attitudes of its employees but tomers to install software, run cabling, set up servers, also its partners, suppliers, and customers. The learn and get Hitachi's products up and running. Keeping ing team at Hitachi Data Systems includes business Hitachi's employees current on product knowledge interlock (BI) professionals who work with product and solutions is difficult because they work in over marketing managers, engineers, and sales profes- 100 different companies. To meet this challenge the sionals to understand the strategic direction of each learning team has developed online access to virtual of these areas. The Bl professionals also will work training programs and product learning spaces. Is it with clients, suppliers, and customers to understand strategic to involve partners, customers, and suppliers in the knowledge and skills that Hitachi Data Systems training? Explain why or why not? What model is Hita- employees need to explain and provide them with chi Data Systems using to organize its training func- appropriate and effective products and solutions. tion? Provide examples to support your answer. The learning team is in charge of several different programs. One program it leads is the Global Sales Sources: Based on "Building Talent. The Very Best of 2017, Boot Camp for new hires in sales and solutions con "Hitachi Date Systems". TD (October 2017), p. 35; "Company Overview of Hitachi Data Systems Corporation from sulting. This helps new hires understand Hitachi's www.bloomberg.com, accessed February 19, 2018