Question: I need help with this case study. I am having problems setting determining what to calculate first (How to set this up). The case study
I need help with this case study. I am having problems setting determining what to calculate first (How to set this up). The case study is a Harvard business case called University Healthcare Services: Walk-in Clinic.
Case Study Report #1: University Health Services Case Report Questions
- Draw a process map for the new process
- Identify the throughput time for each of the following
- See MD by name
- See NP by name
- See random MD
- See random NP
- What is the bottleneck in the process
- What are some non-value added steps
- What do you recommend to improve the process?Justify your recommendations.
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