I need help with this memo. It is an inquiry memo. Lakeview Computers Case You have been

I need help with this memo. It is an inquiry memo.

  

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Lakeview Computers Case You have been working at the small Lakeview Real Estate Agency as an administrative assistant while you earn extra money to help with tuition expenses for graduate school. The agency is located in Lakeview. Since your cover letter mentioned having taken a business writing class at DePaul, you end up doing all of the important writing tasks. For the past few months, your boss, Dusty Doss, an older, crusty, take-charge type, has been conducting a search for a computer system with which to begin the computerization of the company's operations. Presently, Lakeview is still using typewriters, phones, and file cabinets while their competitors have gone digital, and so sales have been dropping. Future plans include the development of a website, but first things first. For now, Dusty has settled on the Acer 2100, which Matrix is advertising in its monthly flyer for $500, but before he buys anything, he still needs a number of questions answered, the gist of which he has scribbled down randomly as a set of directives for you to execute. Sending an e-mail rather than phoning would ensure everything gets answered and is on record. What about five or six copies of Microsoft Office, a combination printer/fax/scanner, and a wireless router so that all the computers can share a network? How much extra dough would all that stuff run us? Training and support. The ad doesn't say if they provide training or how much it would cost or what it would involve. Plus, find out what kind of online support they offer, and if they'll do onsite repairs or upgrades either before or after the warranty expires. Lakeview Computers Case You have been working at the small Lakeview Real Estate Agency as an administrative assistant while you earn extra money to help with tuition expenses for graduate school. The agency is located in Lakeview. Since your cover letter mentioned having taken a business writing class at DePaul, you end up doing all of the important writing tasks. For the past few months, your boss, Dusty Doss, an older, crusty, take-charge type, has been conducting a search for a computer system with which to begin the computerization of the company's operations. Presently, Lakeview is still using typewriters, phones, and file cabinets while their competitors have gone digital, and so sales have been dropping. Future plans include the development of a website, but first things first. For now, Dusty has settled on the Acer 2100, which Matrix is advertising in its monthly flyer for $500, but before he buys anything, he still needs a number of questions answered, the gist of which he has scribbled down randomly as a set of directives for you to execute. Sending an e-mail rather than phoning would ensure everything gets answered and is on record. What about five or six copies of Microsoft Office, a combination printer/fax/scanner, and a wireless router so that all the computers can share a network? How much extra dough would all that stuff run us? Training and support. The ad doesn't say if they provide training or how much it would cost or what it would involve. Plus, find out what kind of online support they offer, and if they'll do onsite repairs or upgrades either before or after the warranty expires.