I need it asap

CRM software can most likely help a salesperson to: * implement the marketing mix increase transactional sales fulfill commitments to customers develop better presentation skills O negotiate long-term contracts Inside salespeople O representative interacts directly with a customer or prospective customer to present information about a product or service. O. are those who perform selling activities at the employer's location. software that records in one place the extensive information necessary to understand a customer and their needs and expectations. add value to information and are focused on creating, using, sharing, and applying knowledge It envolves involves persuading, influencing, and convincing others in ways that do not involve a purchase Culture is to filter down from the top of an organization as employees look to company leaders for guidance. comprises principles and standards that guide behavior in the world of business refers to the capacity for monitoring our own feelings and those of others, for motivating ourselves, and for managing emotions. the sum total of beliefs, values, knowledge, ethnic customs, and objects that people use to adapt to their environment. ethical or unethical, is often determined by company leaders, customers, investors, the legal system, and the community