i need to answer this quistion plz

i need to answer that question 1-4 in the picture below for my case study plz

tower segments, blades, machine reach the wind field components including tower heads, and hubs, The inventory once the signed in ey are shipped to the port of Houston, and once they are pion they are entered into inventor and hubs are made by GE at the into inventory once completed he wind field site. She handles primarily the large Currently, a new team is being formed in the wind division. As can often happen when shipping goods, the od hubs. The tower segments are made by firms hubs, machine heads, and towers frequently have com- he United States and China and are received into che signed inspection tags are e-mailed ponents that are damaged in transit. In order to assist the wind farm sites to get the turbines up and running as fast r. For the blades, they are shipped to the port of once they are unloaded and pass inspec as possible, they need all the parts fully functional. So a ered into inventory. The machine heads team is forming to help the wind farm sites quickly get de by GE at three different plants and go the replacement parts that are needed. A ticket system has been set up for the wind farm site team to put in reports tory once completed and ready for shipment of damaged parts. The system then assigns cach case to leis based in the Greenville, NC, plant with two a different team member, who is responsible for finding person buyer teams that handle the orders of the solution to the problem and getting the needed parts to make the machine heads and hubs. Another to the wind farm site as quickly as possible. In addition, robe machine head teams is based in Schenectady, NY. there is a weekly web meeting on Wednesdays where the che also works with a team based in Houston, TX, that cases are discussed and everyone on the team is updated handles the ordering of the wind turbine blades and the Sheila was assigned to work on this new team, but tower team that works in the plant in Pensacola, FL. She it has not been going as well as the work on her other also works with a transportation specialist on each team teams. First, while she knows some of the larger com- to help with the shipment of these large wind turbine ponents based upon the receiving she does, she does not components to the client's site, and with up to two dozen have a clue as to the list of smaller components, cables, wind farm site teams at any given time to capture the and wires used to make the larger components. While delivery and installation of the different wind turbine the on-ground crews provide pictures and a description components in order to move items out of inventory and they don't provide the exact part number or name that trigger billing to the client. is needed, and so for her first two cases she spent nearly The majority of the work Sheila does with her teams a week hunting down schematics and talking with engi- is through the phone, e-mail, and occasional web meet- neers in both Schenectady and Greenville to figure out what part is needed. She then spent 3 more days get- ing, Rarely does she get to see any of the teams outside of ting the purchase orders needed to order the parts as the two located at Greenville, as there is trust and respect receivers can't cut their own purchase orders for fraud among teammates as well as understanding of what is her prevention reasons), and shipping took another 2 days. role on these teams. However, working in such spread- The team leader was upset with the amount of time out teams that span the globe as well as several organi- Sheila took to close the cases and reprimanded her on zations creates a number of challenges. Sometimes, there the weekly call. Sheila felt that this was unfair, as she does are issues with suppliers when they do not provide the not have access to the knowledge and resources to get proper documentation for completion and still are seeking payment. Sometimes, there are issues with working out to do her best on her next case, getting replacement lad- pracement shipments when the blades and towers from Overseas are damaged in transit. However, most of the time the job and relationship between team members goes smoothly thanks to a number of that have been set in place to help with those challenges. the job done as quickly as others. However, she still tried ders for the towers at a couple different sites. However, that case took 3 weeks to close as a result of the ladders arriving damaged from transit and required Sheila to find another vendor to ship and deliver the ladders. thanks to a number of processes and procedures Discussion Questions How does trust and respect facilitate the virtual teams' ability to operate? 2. Whorn What processes and procedures are important to making the teams work? 3. Why do you think Sheila is having trouble in her role on the new team 4. What factors should you consider when putting together a virtual team? I 271 CHAPTER 10 - GROUP PROCESSES AND TEAMS CUJUMI U Leutershup & Uryuntzational Studies, 24(2), 103-200. CASE STUDY 10.1: Problem Solving in Virtual Teams Shelia works for General Electric's (GE) energy com- pany in the wind turbine manufacturing division as an inventory controller. Her job duties include receiving the wind turbine components into GE's inventory Inventory wher vendors provide the required doc moving them out of inventory w required documentation and the inventory when the componen 270 SECTION IV. BUILDING RELATIONSHIPS