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1. A restaurant has an effective capacity of 800 customers per day. In December 2017 the restaurant handled an average of 650 customers per day and in January 2018 the restaurant handled an average of 620 customers per day. What is the change (percent) in utilization from December 2017 to January 2018? Show your answer as a percent to one decimal place (for example, 12.4%). 2. It takes a service rep an average of two minutes to take a customer's information. Over the course of a work week, the rep handles 160 calls a day during her eight hour shift. What is the service rep's capacity cushion? Show your answer as a percent to one decimal place (for example, 12.4%). Scenario: The Union Manufacturing Company is producing two types of products: A and B. The demand forecasts, batch size, and time standards are given in the Table. Both products are produced on the same machine, called Mark I. Use this information to answer questions 3-5. Demand forecast (units/yo) Batch size (units/batch) Processing time (hr/unit) Setup time (hr/batch) Product A 1,000 20 3.2 10 Product B 4,000 10 4.5 20 3. What is the total number of hours required of Mark I equipment for the next year? 4. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many hours of capacity can the company expect from each of its Mark I machines? 5. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many Mark I machines are required to meet Union Manufacturing's yearly demand? 1. A restaurant has an effective capacity of 800 customers per day. In December 2017 the restaurant handled an average of 650 customers per day and in January 2018 the restaurant handled an average of 620 customers per day. What is the change (percent) in utilization from December 2017 to January 2018? Show your answer as a percent to one decimal place (for example, 12.4%). 2. It takes a service rep an average of two minutes to take a customer's information. Over the course of a work week, the rep handles 160 calls a day during her eight hour shift. What is the service rep's capacity cushion? Show your answer as a percent to one decimal place (for example, 12.4%) Product B 4,000 Scenario: The Union Manufacturing Company is producing two types of products: A and B. The demand forecasts, batch size, and time standards are given in the Table. Both products are produced on the same machine, called Mark I. Use this information to answer questions 3-5. Demand forecast (units/yr) Batch size (units/batch) Processing time (hr/unit) Setup time (ht/batch) Product A 1,000 20 3.2 10 10 4.5 20 What is the total number of hours required of Mark I equipment for the next year? 3. 4. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many hours of capacity can the company expect from each of its Mark I machines? 5. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many Mark I machines are required to meet Union Manufacturing's yearly demand? 1. A restaurant has an effective capacity of 800 customers per day. In December 2017 the restaurant handled an average of 650 customers per day and in January 2018 the restaurant handled an average of 620 customers per day. What is the change (percent) in utilization from December 2017 to January 2018? Show your answer as a percent to one decimal place (for example, 12.4%). 2. It takes a service rep an average of two minutes to take a customer's information. Over the course of a work week, the rep handles 160 calls a day during her eight hour shift. What is the service rep's capacity cushion? Show your answer as a percent to one decimal place (for example, 12.4%). Scenario: The Union Manufacturing Company is producing two types of products: A and B. The demand forecasts, batch size, and time standards are given in the Table. Both products are produced on the same machine, called Mark I. Use this information to answer questions 3-5. Demand forecast (units/yo) Batch size (units/batch) Processing time (hr/unit) Setup time (hr/batch) Product A 1,000 20 3.2 10 Product B 4,000 10 4.5 20 3. What is the total number of hours required of Mark I equipment for the next year? 4. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many hours of capacity can the company expect from each of its Mark I machines? 5. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many Mark I machines are required to meet Union Manufacturing's yearly demand? 1. A restaurant has an effective capacity of 800 customers per day. In December 2017 the restaurant handled an average of 650 customers per day and in January 2018 the restaurant handled an average of 620 customers per day. What is the change (percent) in utilization from December 2017 to January 2018? Show your answer as a percent to one decimal place (for example, 12.4%). 2. It takes a service rep an average of two minutes to take a customer's information. Over the course of a work week, the rep handles 160 calls a day during her eight hour shift. What is the service rep's capacity cushion? Show your answer as a percent to one decimal place (for example, 12.4%) Product B 4,000 Scenario: The Union Manufacturing Company is producing two types of products: A and B. The demand forecasts, batch size, and time standards are given in the Table. Both products are produced on the same machine, called Mark I. Use this information to answer questions 3-5. Demand forecast (units/yr) Batch size (units/batch) Processing time (hr/unit) Setup time (ht/batch) Product A 1,000 20 3.2 10 10 4.5 20 What is the total number of hours required of Mark I equipment for the next year? 3. 4. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many hours of capacity can the company expect from each of its Mark I machines? 5. The company works 250 days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many Mark I machines are required to meet Union Manufacturing's yearly demand