Question: ? _ _ _ _ _ i s t h e c r e a t i o n o f a n e w
A) T o t a l q u a l i t y m a n a g e m e n t
B) I n n o v a t i o n
C) R e s t r u c t u r i n g
D) T u r n a r o u n d m a n a g e m e n t
E) C r i s i s m a n a g e m e n t
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