i want question 2:

QUESTION 1 7 points Save Answer Consider the following scenario to interact with an online website then answer all questions in Part(1) and Part(2) including this Question: The Declare and manage Customs information (EAD customs declarations ) is mobile app for international postal shipments to accelerate the customs clearance process in the country of destination. Its provides mail items' electronically advanced data capture, transmitting it to Postal operators and Customs. The users can start a blank declaration to setting the post details .In addition the users can select a favorite declarations in order to create a new declaration with their selection. EAD allowed user to track the postal shipment by declaration code. Question (1) Explain one additional action/task/service to be added to the previous scenario, in order to improve the user experience. Explain what user experience goal will be served and how? Tor the QUESTION 2 7 points Save Answer Question (2) Choose and specify one of Nielsen's Design heuristic that is not supported by the scenario nor Q(1). Then explain what action/service/task can be added to the website to support the design heuristic that are different from Q(1). Do not use "provide help heuristic as a case