Question: I want to summarize the topic for brief points So I put it in PowerPoint - How the conflict was managed: Conflict management is the

I want to summarize the topic for brief points So

I want to summarize the topic for brief points So

I want to summarize the topic for brief points So I put it in PowerPoint

- How the conflict was managed: Conflict management is the exercise of the ability to identify conflicts and deal with them wisely, fairly and efficiently. Since disputes in business are a natural part of the workplace, it is important to have people who understand conflicts and know how to resolve them. This is more important in the market today than ever before. Everyone strives to show how important they are to the company they work for and sometimes, as conflicts can lead to disagreements with other members of the team Manal after trying hard to complete the work in the short time failed to do this before the deadline arrived she had to fine away to resolve this conflict due to her shy nature and uncertainty of reaction that she may receive upon disclosing her incapability to complete all tasks has increased her anxiety though she wanted to complete all of them but also did not want to produce incomplete work at the given time. Thus, she thought to herself to communicate and share the problems she is facing while completing the work she has already done substantial work, hence, she thought that a little time extension on the work, and distribution of it can be easily achieved. This, she approached her senior to share these details of the conflict she is facing Employee Manal has taken a step in establishing a dialogue to negotiate the disagreement and conflict with her manager in order to determine how she will act or interact because she feels fear of this conflict, but it should not be the case, as research indicates that we can change the way we perceive and act in the situation Employee Manal trained herself by creating an internal dialogue to see something as an opportunity, not an obstacle It happens that dialogue and negotiations lead to bilateral dealings focusing on the common goal of the two parties. Consequences of the conflict The conflict became a reason for her increased anxiety, doubts on herself and putting much more effort than necessary being a shy and hardworking employee, she could not deny the assignment and deadline she achieved. However, understanding the quantum of it made her realize that completing it on-time would be near impossible. Thus, one of the consequences, is that she overcame her shyness and approached seniors to talk about her problem. This time to convince the manager of her efforts. Her communication was assertive and with confidence. Understood her plight and found ways to reduce the burden So, as previously said, the conflicts can also be a boon sometimes and their resolution can make a person come out of the comfort zone. Like in this case, it helped Manal think effectively, analyze how to solve the problem and made her to communicate about her problems. Thus, the consequences of it were positive. The stress associated with the conflict: Stress is due to the personality a person finds him/herself. A simpler conflict can be a reason for more stress in some people. As in this case, although Manal could have communicated her plight easily but due to shy nature and ineffective communication skills. She hesitated and accepted the entire work without estimating the time she had. With many unresolved conflicts, person may be dissatisfied with her job. Become more anxious, or behave differently this disturbs the culture of the place and it becomes toxic. Thus, management should ensure that each of its employees can communicate his/her problem well and is resolved effectively as mentioned, good culture is one of the most precious things a company can have

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